Introduction
IBM WatsonxOrders mission is to deliver advanced conversational technology solutions targeting retail and restaurant customers. We are focused on using state-of-the-art Machine Learning, AI, and related technologies along with IBM’s unparalleled scale to completely transform the customer experience!
Your Role and Responsibilities
We are looking for a Python Back-end Engineer to support the development of an edge Artificial Intelligence (AI) product. This engineering role presents the opportunity to work at the intersection of audio hardware, deep learning, and edge infrastructure while collaborating with a dynamic team and helping enable one of the largest deployments of brick-and-mortar AI technology.
The core responsibility of this role is to support the development of efficient, modular, reliable, and scalable AI Voice Agent that is deployed at quick-service restaurants. The back-end work focuses on the core logic of the AI product, microservices, distributed processing, telemetry, and scalability of a product and platform that will reach 10s of millions of customers per day.
Responsibilities
- Develop and maintain core Voice Agent application services and frameworks.
- Add support for natural languages to the Voice Agent capabilities.
- Own core AI applications and related tooling, focusing on the system's integration, configuration, lifecycle, and event management.
- Enable modular, testable, and scalable deployment through continuous, incremental refactoring of core applications.
- Keep and push for the high bar of development best practices: test coverage, design patterns, documentation, and self-documenting code.
- Address core design and stability issues across the stack and platform.
- Educate engineering teams on standard methodologies, and where possible, automate enforcement and migrate existing code to ensure compliance.
Required Technical and Professional Expertise
- 8+ years of experience in Linux environments with a good understanding of Linux processes.
- 8+ years of professional experience developing back-end/server technologies in Python.
- Strong command over Data Structures and Algorithms.
- Deep understanding of Computer Science Fundamentals.
- Strong experience in high performance, server, and service programming, e.g. distributed, multi-threaded programming writing network clients and coordinating high throughput inter-process communication.
- Quick learner.
Preferred Technical And Professional Expertise
- Experience in containers- and Kubernetes-based development.
- Experience with audio processing and streaming.
- Experience with software cloud scaling and performance optimization.
- Experience in shell scripting and cross-language system development.
- BS degree in Computer Science, similar technical field, or equivalent experience.
What We Offer
Working for a top 5 IT company according to Forbes 2022 best employers ranking. International and prestigious projects. Highly skilled teams of experts. Wide range of IBM trainings and certificates. Unlimited access to Udemy, Harvard Business Review, Safari O’Reilly, getAbstract, IBM AI Skills Academy.
About Business Unit
IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM’s AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM’s hybrid cloud platform is one of the most comprehensive and consistent approaches to development, security, and operations across hybrid environments—a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
Your Life @ IBM
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About IBM
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At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing, and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.