Join us in bringing joy to customer experience
Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Join Five9 Tools and Monitoring team
Join the Five9 Tools and Monitoring team for an exciting opportunity to play a role in maintaining Five9’s Cloud Call Center Services and Application Delivery. The goal of the Tools and Monitoring team is to provide the Cloud Operations team the tools needed to maintain the highest possible availability of the Platform. This position requires the coding skills to create applications, automation, and monitoring scripts for our internal needs and support already existing apps.
Key Responsibilities
- Create / maintain Python and deploy web applications using Django
- Create / maintain Python scripts that collect monitoring data and provide task automation
- Perform code review
- Optimize and refactor existing code
- Work with other engineers to containerize applications to deploy on Kubernetes and Docker.
- Perform routine maintenance on our various monitoring platforms
Skills required
- 2+ years of Python Web development using Django and Asyncio framework
- Advanced knowledge of Git / Gitlab
- Advanced knowledge of setting up Highly Available application using technologies like load balancers nginx/ keepalived
- Knowledge of multithreading concepts
- Good understanding of MySQL databases
- Strong analytical and problem-solving skills
- Good communication skills
- Team player
Desirable Skills
- Experience operating python applications in Docker / Kubernetes
- Experience deploying applications into public cloud
- Development on Uvicorn
- Experience of work with JavaScript. Our existing applications have backend on Python and frontend on JS
- AWS / GCP experience
- Understand and experience working with messaging systems (Kafka, Redis)
Five9 embraces diversity
Five9 is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.