Job Description
Infosys is seeking a Python and Oracle Support Lead with hands-on experience. The position will primarily be responsible for providing support on custom IT applications catering to the supply chain area for the client. The selected candidate should have good technical knowledge, analytical ability, good communication, and previous support experience.
Required Qualifications:
- Candidate must be located within commuting distance of Austin, TX or be willing to relocate to the area prior to onboarding.
- Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 4 Years of experience working in supporting Python and Oracle PL/SQL applications.
- At least 3 years of experience in Python scripting, using pandas data frame etc.
- Good knowledge of Oracle PL/SQL, packages, procedures, functions, db links, performance tuning concepts.
- Should have a good understanding of support service level agreements and how to adhere to them in day-to-day work.
- Should be able to analyze the root cause of the reported issue.
- U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor currently.
Preferred Qualifications:
- Knowledge of the change management process followed in support services is preferred.
- Should be able to work in a team spread across the globe in an onsite-offshore model.
- Should be able to take proactive ownership of tasks, follow up with incident closures with users or other stakeholders.
- Should be flexible to work on on-call weekend shifts on a rotational basis within the team.
- Should have a good understanding of prioritizing work based on incident/event priority in a support environment.
- Excellent verbal and written communication skills.
- Experience and desire to work in a Global delivery environment.
The job entails an extensive amount of travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face-to-face.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at a scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. To learn more about Infosys and see our ideas in action, please visit us at www.Infosys.com.
Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
Role Designation
835ATHLDUS Technology Lead
Interest Group
Infosys Limited
Role
Technology Lead - US
Company
ITL USA
Domain
Manufacturing
Skillset
Process|Maintenance and Production Support process|Support Process - Due Diligence, Technology|OpenSystem|Python - OpenSystem, Technology|Oracle|PL/SQL