AWS Lex and Python Developer

Job Opportunity

Hi Friend

Hope you are doing well

• Number of position : 3
• Only Full Time - No C2C and No Contract

I, Salman Shaikh would like to share a job opportunity as AWS Lex and Python developer based in Newark, NJ location for a Fulltime position.

In case, if you are not comfortable with this location, please share your preference with contact details for further requirements

Job Description

Kindly find the JD below and let me know if you are available for the same.

Role:

AWS Lex and Python developer

Job Location:

Newark, NJ

Duratio:

Full time

Skill:

AWS Lex and Python developer

• 5+ years of hands-on experience in coding/development in Contact Center platform (Routing/Reporting Call flows, IVR, Conversational AI, ChatBots, Call Recording, WFM etc)
• 2+ years of experience in Cloud enablement of Contact Center Solutions, especially in migrating from On-prem to CCaaS Cloud solution
• Experience in AWS Lex & Lambda for development of ChatBot
• 4+ years of IVR Applications and Advanced Speech Recognition engines (ASRs), and hands-on development and deployment experience
• 4+ years of writing code in common programming languages such as NodeJS, Java, .Net, Python
• Experience using CICD tools such as BitBucket, Jenkins, AWS Code Pipeline etc
• Experience integrating with CRM apps including SalesForce and ServiceNow is a plus
• Experience with Genesys-Pure-Cloud or Genesys Engage, hands-on implementation, Configuration, deployments to production and support is a plus
• Agile knowledge with SAFe or NWOW framework is preferred
• Experience involving digital transformation activities in large organization is a plus

Responsibilities

• Design, Configure, Develop, and Support Conversational IVR's, & Chatbots leveraging Genesys Cloud Architect tool and Amazon Lex & Lambda using Python and NodeJS
• Lead implementation of API / Web Service integrations to back-end systems (REST, Json, and SQL database)
• Using agile methodologies, partner with product owners to understand business needs, gather requirements, and develop solutions to deliver the desired customer experience
• Lead implementation of Inbound & Outbound solutions, QM recording, WFM, Omni-Channel, Analytics, Customer Journeys, and Reporting
• Support and maintain existing Avaya Telephony and Contact Center solutions, and demonstrate complex problem-solving Skills

Contact Information

• Full Name
• Best number to reach you
• Work Authorization/Visa Status
• Current Location
• Current Compensation
• Expected Compensation
• Best Time To Call You

Waiting for your earliest response

Thanks & Regards

Salman Shaikh

+1 781-896-2152 (Cell)

Boston, MA

salman@syntricatetechnologies.com