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Application Support Engineer

Application Support Engineer
Centraprise
1 year ago

Position: Application Support Engineer- Python, JavaScript with AWS

Location: Sunnyvale, CA / Austin, TX (Onsite, Hybrid Mode)

Job Type: Fulltime

Responsibilities

  • Proactively monitors data quality and system health
  • Works with Engineering team to design new monitors and/or implements new monitors when possible
  • Works with dashboard designer to build reporting for stakeholders
  • Works with London based engineering team to produce “ready for business report” every morning
  • Works with dashboard designer and stakeholders to constantly update report to meet their needs
  • Acts as the first point of engineering contact for Los Angeles based support team
  • Identify impacted systems and root causes
  • Propose fixes
  • Manage handover to London Engineers
  • Facilitate root cause communication
  • Able to read, understand and write python and javascript. Bonus points for Ruby too
  • Good understanding of AWS services

Preferred Qualifications

  • Bachelors degree or higher in computer science or other technical discipline

Expertise level

Work arrangement

Key skills

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